Home / FAQ

FAQ

1.How long can I get the feedbacks after we sent the inquiry? 

We will reply you within 4 hours in working day.

2.Are you a direct manufacturer or trading company?

We are direct factory, meanwhile we also have our own international trade department, we produce and sell by ourselves.

3.What products can you offer?

We mainly produce A and B series compact roller chains, agricultural machinery chains, motorcycle chains, cement chains, conveyor chains and various professional special chains.

4.What applications do your products relate to?

Our products cover almost the entire applicable fields of equipment manufacturing and machinery manufacturing and processing industries, mainly including construction machinery, mining machinery, forklifts, agricultural machinery, ships, petroleum machinery, construction, power accessories, electromechanical, hardware tools and other industries.

5.Can you do customized products?

Yes, we can customize non-standard chains according to your requirements.

6.Do you have some standard parts?

Yes, we not only produce standard parts, but also carry out a large stock of standard parts. 

7.How about the capacity of your company?

We have advanced CNC lathes, hydraulic presses, punching machines and other equipment, with an annual production capacity of 10,000 meters.

8.How many employees of your comany?what about the technicists?

The company has more than 50 employees, including more than 10 professional technicians and 2 engineers.

9.How to guarantee the quality of your goods?

First of all, we will have corresponding inspection after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;

Then, we have advanced and complete top-level testing equipment in the industry: spectrum analyzer, metallographic microscope, universal tensile testing machine, low temperature impact testing machine, X-ray flaw detector, ultrasonic flaw detector, CMM, image measuring instrument, etc. The above equipment can fully guarantee to provide customers with high-precision final casting products, and can ensure that customers can meet all-round testing requirements such as material physical and chemical properties, non-destructive testing, and high precision. Precision geometry testing.

10.What’s the payment term?

When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we generally pay 30% in advance, and then pay the balance according to the bill of lading. Most of our payment methods are T/T, of course L/C can also be accepted.

11.How to deliver the goods to us?

Usually we ship by sea, because we are in Zhejiang Province, we are more than 300 kilometers away from Ningbo Port and more than 400 kilometers away from Shanghai Port, so it is very convenient to export by sea.

12.Where are your products mainly exported to?

Our products are mainly exported to dozens of countries such as the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, and Canada.